Privacy Policy

1. Information We Collect

• Personal Information (e.g. name, email address)
• Device Information (model, OS, unique identifiers)
• Usage Data (app interactions, crash logs)
• Location Data (only with user consent)

2. How We Use Your Information

We use your data to operate and improve the app, respond to inquiries, monitor performance, and prevent misuse. We do not sell or share your data with third parties for advertising.

3. Data Security

We use reasonable security measures to protect your data, though no system is 100% secure.

3. Third-Party Services

TheWins App relies on external services and components to deliver core functionality. These include:

• WhatsApp Business API for secure messaging integration.
• IDCloudHost and DigitalOcean for hosting infrastructure.
• Open-source JavaScript libraries and frameworks to support real-time messaging, UI rendering, logging, and backend connectivity. These are governed by public licenses and do not collect personal data independently.

All third-party components are used exclusively to enhance app performance and user experience. No personal data is shared with these tools outside the intended app operations.

5. User Rights

You may request access, correction, or deletion of your data by contacting us at: mail.thewins@gmail.com

6. Children’s Privacy

The app is not directed at children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

Updates will be posted here and reflected by the "Last Updated" date.

8. Data Retention & Deletion

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their data by contacting us at mail.thewins@gmail.com. Upon verification, we will securely delete relevant data from our systems within a reasonable timeframe, unless retention is required to fulfill contractual or legal obligations.

9. Contact Us

If you have questions, contact: